NEOTISS
Privacy Policy
Neotiss group is strongly committed to keeping your personal data safe, in compliance with the applicable regulations, including in particular the General Data Protection Regulation, known as the GDPR.
We think carefully about our use of your personal data, and below you can find the details of what we do to protect your privacy. This policy covers:
- Information about your rights, the choices available to you, and our obligations;
- Transparency about how we collect and use your personal data, including when and how it is shared;
- Information on how we protect your personal data;
- Information on how we will facilitate your rights and respond to your questions.
This Privacy Policy describes our privacy practices and how we handle, as a data controller pursuant to the GDPR, personal data that we collect through our website https://neotiss.com/ (hereinafter the « Website »).
By providing you with the Website, and letting you access and use the Website (hereinafter the « Services »), personal data about you may be collected and processed by us.
Therefore, we assume by using the Website, you acknowledge being fully informed about this Privacy Policy at the time of your connection to the Website and that you have read and understood it.
The Privacy Policy may be updated at any time, as such please review it regularly.
1. Who we are and how to contact us
We are Neotiss SAS, a company incorporated in France under registration of Nanterre under number 383 132 024 and located 24 rue du Gouverneur Général Eboué, 92130 Issy-les-Moulineaux, France.
We are responsible for deciding how and why we hold and use your personal data. For all questions, comments and inquiries regarding this Privacy Policy, you can contact us by sending your request at the following email address: data.protection@neotiss.com.
2. The types of personal data we collect about you
We collect your personal data when you (i) use the Website, or (ii) contact us. We will only collect your personal data in line with applicable laws.
3. How we collect, use and retain your personal data
We use personal data collected through our Website only when we have a valid reason and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data.
We collect personal data when you:
| Purpose of the processing | Personal data we collect | Legal ground | Data retention period | Third-party data recipient | Data transfer (out of Europe) if relevant |
|---|---|---|---|---|---|
| Contact requests management | Your name, email address, contact number, and message content. | Consent | 3 years after data collection or last contact received | Neotiss’ group companies | n/a |
4. Cookies
We use the following technical cookies:
- n/a
These cookies are necessary to improve the functioning of the Website and the browsing experience. They do not require the collection of your consent.
These are cookies which ensure the functioning and/or the security of our Website. Without these cookies, you will not be able to use our Website properly.
You can delete them through your browser settings, however your user experience may be degraded or even impossible for security reasons.
5. When we share your personal data
We may share your personal data with other organisations that are not directly linked to us but which help us in providing you with the Website, such as internet and cloud hosting services providers.
When we share your personal data, as specified above, with any organisation which accesses your data in the course of providing services on our behalf, they will be governed by strict contractual restrictions to make sure that they protect your data and comply with applicable law.
6. International data transfers
In order to provide our Services, data we collect may be transferred to, stored and processed in any country or territory where one or more of our service providers are based or have facilities.
Whenever we transfer your personal data out of the European Economic Area (EEA), we ensure similar protection and put in place at least one of these safeguards:
- We will only transfer your personal data to countries that have been found to provide an adequate level of protection for personal data.
- We may also use specific contracts that use approved Standard Contractual Clauses for the protection of personal data where appropriate, when personal data are transferred outside the European Union. These Standard Contractual Clauses give your personal data the same protection it has in the European Union.
When your contact request aims to reach one of our subsidiaries outside the European Union, in China, India, or in the USA, we will send and disclose your data to the relevant entity.
7. How long we keep your personal data
We keep your personal data for only as long as we need to. How long we need your personal data depends on what we are using it for, as set out in this Privacy Policy.
For more information about applicable data retention period, please see section 3 « How we collect, use and retain your personal data » above.
If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data.
8. Security of your personal data
We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction.
9. Your privacy and data protection rights and how to contact us
In compliance with GDPR regulation, you have a number of rights with regard to the data processing that we carry out about you. Therefore, you can contact us with regard to the following rights in relation to your personal data:
- You have the right to receive a copy of the personal data we hold about you.
- You have the right to correct the personal data we hold about you.
- Where applicable, you may also have a right to receive a machine-readable copy of your personal data.
- You also have the right to ask us to delete your personal data or restrict how it is used. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, we will set out for you in response to your request.
- Where applicable, you have the right to object to processing of your personal data for certain purposes.
If you have any questions about how we use your personal data or if you would like to exercise any of your rights specified above, please contact us via email: data.protection@neotiss.com.
Requests will be responded to in the legal deadline of 30 days (or longer deadline up to 3 months if the request is complex).
If you consider, after having contacted us, that your rights are not respected, you also have the right to introduce a claim or a complaint to the French Data Protection Authority (CNIL):
- Either by writing to the postal address below:
Commission Nationale de l’Informatique et des Libertés
3 Place de Fontenoy – TSA 80715
75334 PARIS CEDEX 07
Tel: +33 (0)1 53 73 22 22
Fax: 01 53 73 22 00 - Or by clicking on the following link: https://www.cnil.fr/fr/plaintes.
Updated on: 21.07.2026